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Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Business information for auctioneers
  • Bidding and auction activity

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect and prevent fraud

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Auctioneers: When you bid on or win an item, your contact information is shared with the auctioneer
  • Service Providers: Third-party companies that help us operate our platform (payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Data Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request transfer of your information

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please join our support group:

WhatsApp Support Group

Last Updated: May 31, 2026

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